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Terms & Conditions

Privacy policy

At California Vape Shop Distro, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or make purchases from us. We adhere to all applicable data protection laws in California and take your privacy seriously.

Information We Collect: Personal Information: When you create an account or make a purchase on our website, we collect personal information, including your name, email address, mailing address, and phone number. Payment Details: To process your orders, we collect payment information, including credit card numbers, billing addresses, and other payment-related details. Please note that we do not store full credit card numbers on our servers, and payment transactions are encrypted for security. Usage Information: We collect data about how you use our website, such as your IP address, device type, browser, and browsing behavior. This information helps us improve our website and provide a better user experience.

How We Use Your Information: We use your personal information to create and manage your account, process your orders, and provide customer support. Your payment details are used solely for processing payments and preventing fraudulent transactions. We may use your email address to send you order confirmations, updates, and promotional offers, but you can opt out of promotional emails at any time. Usage information is used for website analytics, including tracking the effectiveness of our marketing efforts and improving our website's performance.

Information Security: We take security seriously and have implemented industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses encryption technology to secure your payment information during transactions.

Sharing Your Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in processing orders, conducting website analytics, or delivering emails. These third parties are bound by confidentiality and data protection agreements.

Legal Compliance: California Vape Shop Distro operates in compliance with all applicable data protection laws in California and the United States. We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Your Rights: You have the right to access, correct, or delete your personal information. You can also request information about the data we hold about you, and we will provide it in a timely manner. To exercise any of these rights or inquire about your data, please contact us at info@calivapesdistro.com.

Updates to Our Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically for any updates.

Age Verification Policy

Age Verification Process: At California Vape Shop Distro, we are committed to responsible retailing and adhere to all applicable laws and regulations regarding the sale of tobacco and vaping products. We sell tobacco and vaping products only to individuals who are of legal smoking age in California, which is 21 years old.

Account Registration: To make a purchase on our website, you must create an account with us. During the registration process, you will be required to provide accurate and verifiable personal information, including your date of birth.

Age Verification Software: We employ age verification software and third-party verification services to confirm the age of our customers. This software cross-references the information you provide during registration with publicly available databases to verify your age.

Identification Check: In some cases, we may require additional verification. If our age verification software cannot verify your age, we may request a copy of a valid government-issued photo ID, such as a driver's license or passport. This document will only be used for age verification purposes and will be securely stored.

Important Information: By using our website and purchasing products from California Vape Shop Distro, you acknowledge and confirm that you are of legal smoking age in California, which is 21 years old. Providing false information during the registration process is strictly prohibited and constitutes a breach of our terms and conditions. If you are not of legal smoking age or cannot provide valid age verification information, you are not permitted to use our website or purchase products from us.

Legal Compliance: California Vape Shop Distro is fully committed to complying with all federal, state, and local laws and regulations governing the sale of tobacco and vaping products. We reserve the right to refuse service to anyone who does not meet the legal age requirements or fails to pass our age verification process. If you have any questions or concerns regarding our Age Verification Policy or any other aspect of our business, please contact our customer support team at info@calivapesdistro.com. We appreciate your cooperation in helping us maintain a responsible and compliant approach to selling tobacco and vaping products.

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