Sales:
Legal Age Requirement: In accordance with California state law, we sell vaping products, CBD and tobacco-related items only to individuals and retailer license locations who are of legal smoking age, which is 21 years old. By making a purchase from Cali Vape Distro, you confirm that you are of legal smoking age in California.
Local Sales Only: We sell our products exclusively to customers within the state of California. We do not ship products outside of California boundaries. All sales and transactions must occur within the state.
Product Availability: Our product listings on the website are subject to change and availability. We make every effort to ensure that our product descriptions and prices are accurate, but availability may vary.
Returns: Defective or Damaged Items: If you receive a defective or damaged product, please contact us immediately at info@calivapesdistro.com within 72 hours of receiving your order. We will provide instructions for returning the item, and upon verification, we will either replace the item or issue a refund, at our discretion.
Unopened and Unused Items: We accept returns of unopened and unused products within 14 days of the purchase date. To initiate a return, please contact us at info@calivapesdistro.com. You will be responsible for return shipping costs, and a restocking fee may apply.
Non-Returnable Items: For safety and hygiene reasons, we cannot accept returns on e-liquids, opened cartridges, or any product that has been used or tampered with.
Refunds: Refunds for eligible returns will be processed within 14 business days after receiving the returned item. Refunds will be issued in the original form of payment.
Return Authorization: Before returning any product, you must obtain a Return Authorization (RA) number from our customer support team. Returns without an RA number will not be accepted.
Contact Us: If you have questions or need assistance with a return, please contact our customer support team at info@calivapesdistro.com. We are here to help and ensure your satisfaction with our products and services.
Legal Compliance: Cali Vape Distro operates in full compliance with all applicable laws and regulations in the state of California. If you have concerns or inquiries related to the legal aspects of our sales and returns policies, please do not hesitate to contact us.
We appreciate your business and trust in Cali Vape Distro as your vaping product provider. We strive to provide quality products and excellent customer service.
